ZINWA offers a variety of convenient and secure payment options to make it easy for you to settle your water bills anytime, anywhere. Choose the method that works best for you.
Mobile Money Services
Pay your bill quickly and easily using any of the following mobile money platforms:
EcoCash
Dial *151*2*1*1*Biller Code#
OneMoney
Dial *554#, select ZINWA, then follow prompts
CBZ Touch
Use the CBZ Touch App to select ZINWA under Bill Payments and complete your transaction for Postpaid Water Meters
Bank and Direct Deposits
You can also pay directly through your bank using:
Bank Transfers
Direct Deposit or Bank Transfer to ZINWA accounts
Swipe Payments
Swipe payments available at all ZINWA offices
Cash Payments
For your convenience, cash payments are accepted at all ZINWA offices nationwide.
How to Buy ZINWA Prepaid Water Tokens Online
Conveniently purchase prepaid water tokens using the EcoCash platform
Step-by-Step Guide
Access the Portal
Go to the official EcoCash payment portal:
Important: This service only supports payments made in ZiG (ZW$).
Select ZINWA
On the list of billers, choose ZINWA.
Critical Warning
You may see two ZINWA options — select correctly according to your meter type:
For Lapis Prepaid Water Meter
Choose the OLD ZINWA logo
Select this for Lapis meters.
For Satewave Prepaid Water Meter
Choose the NEW ZINWA logo
Select this for Satewave meters only.
Choosing the wrong option will prevent token delivery.
Enter Your Details
Input your full 13-digit ZINWA Account Number exactly as shown on your bill.
Complete the Payment
Finalize your EcoCash payment. You'll receive an SMS with your water token shortly after.
✅ Always confirm that you selected the correct ZINWA logo before paying.
Pay with Smile Cash (Prepaid Water)
For prepaid water meters — convenient, secure, and accessible to everyone. No ZB Bank account required. Anyone can register and start transacting.
📱 Register for Smile Cash
Dial *225# on your mobile phone
- Select Smile Cash
- Select Register
- Enter your personal details
- Complete registration
💧 Make a Prepaid Payment
- Log into Smile Cash
- Select Make Payment
- Choose Pay Bills
- Select ZINWA
- Choose currency (USD or ZiG)
- Enter your prepaid meter number
- Enter the amount
- Confirm details and select Pay / Submit
Pay anytime, anywhere — tokens will be sent via SMS.
Get Started Today
Dial *225# to start using Smile Cash for your ZINWA prepaid water bill payments.
Need Assistance?
Our customer support team is ready to help you with your payment process.