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Contact ZINWA | Zimbabwe National Water Authority

Get in Touch with ZINWA

Call us, find your nearest Catchment Office or send an enquiry directly via WhatsApp.

Send an Enquiry Find Your Catchment
Contact ZINWA

How Can We Assist You?

Choose the most convenient way to reach the Zimbabwe National Water Authority.

Call or WhatsApp

Reach our customer service team using the option most convenient for you.

Call ZINWA
+263 242 850 132 +263 242 850 233
General enquiries and assistance
WhatsApp
0774 674 333
Send enquiries and service-related messages

Official Email

callcentre@zinwa.co.zw

For catchment-specific enquiries, please include your location or Catchment Area.

Head Office

6 Pauling Drive

Corner Liberation Legacy Way (Formerly Borrowdale Road) & Pauling Drive

Nationwide Support

ZINWA Catchment Offices

Select a Catchment Area to view its office details and available service points.

Gwayi Catchment

Tel: +26329269361-3 / +263292272832
Region: Matabeleland North
Office: Mhlahlandlela Govt Complex, Bulawayo
About the Catchment

Catchment Overview

Covers the Gwayi River Basin, flowing westwards into the Zambezi system.

Matabeleland North Province
Major towns include Lupane, Hwange, Binga and Tsholotsho
Where to Find Us

Service Points

Gwayi Catchment HQ
Mhlahlandlela Govt Complex, Bulawayo
Tel: +26329269361-3 / +263292272832
Lupane Service Centre
Stand 152 Old Stands, Lupane Business Centre
Hwange Centre
Shop 2 Baobab, Hwange

Manyame Catchment

Phone: 0672128758
Region: Mashonaland West
Address: 15384 Nickhill Office Park, Chinhoyi
About the Catchment

Catchment Overview

Manyame River Basin, including areas of Mashonaland West and Harare metropolitan.

Water supply and water-resource services
Irrigation and catchment management services
Where to Find Us

Service Points

Manyame Catchment Office
15384 Nickhill Office Park, Chinhoyi
Tel: 0672128758
Harare Service Centre
34 Arnott Road, Cranborne, Harare

Mazowe Catchment

Contact: 0714461159
Region: Mashonaland
Address: 1653 Hay Road Extension, Bindura
About the Catchment

Catchment Overview

The Mazowe Catchment covers the Mazowe River Basin and surrounding service areas.

Water-resource management
Irrigation and water-supply services
Where to Find Us

Service Points

Mazowe Catchment Office
1653 Hay Road Extension, Bindura
Tel: 0714461159

Mzingwane Catchment

Phone: 0842-20934
Region: Matabeleland South
Office: NSSA Complex, Gwanda
About the Catchment

Catchment Overview

The Catchment serves areas within Matabeleland South.

Water-resource management
Water-supply and irrigation support
Where to Find Us

Service Points

Mzingwane Catchment HQ
Suite 14, NSSA Complex, Gwanda
Tel: 0842-20934

Runde Catchment

Phone: 039-262 950
Region: Masvingo
Address: 717 Mineral Road, Masvingo
About the Catchment

Catchment Overview

Runde Catchment provides water-resource management and related services across its service area.

Water-supply services
Irrigation and water-resource management
Where to Find Us

Service Points

Runde Catchment Office
717 Mineral Road, Masvingo
Tel: 039-262 950

Sanyati Catchment

Phone: 054-222 511-4
Region: Midlands
Address: 1084 Second Street, Gweru
About the Catchment

Catchment Overview

Sanyati Catchment provides water-resource and water-supply services across its service area.

Water-resource management
Water-supply services
Where to Find Us

Service Points

Sanyati Catchment HQ
1084 Second Street, Gweru
Tel: 054-222 511-4
Kwekwe Service Centre
455 Tembwe Road, Kadoma
Gokwe Service Centre
3820 Gokwe Zimpost

Save Catchment

Phone: 020-60926
Region: Manicaland
Address: 7 Park Road, Mutare
About the Catchment

Catchment Overview

Save Catchment provides water-resource management and related services within its service area.

Water-resource management
Irrigation and water-supply services
Where to Find Us

Service Points

Save Catchment Office
7 Park Road, Mutare
Tel: 020-60926
Chipinge Sub-office
Available by appointment

Send Your Enquiry via WhatsApp

Complete the form below and WhatsApp will open with your enquiry ready to send directly to ZINWA.

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Need assistance?

Call, WhatsApp or find the ZINWA office nearest to you.

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Services

  • Tariff Guide
  • Payment Options
  • Dam Levels
  • Privacy Policy

Useful Links

  • MOA
  • ARDA
  • AMA
  • ZFU
  • TIMB

Contact Info

Head Office 6 Pauling Drive Corner Liberation Legacy Way (formerly Borrowdale Road) & Pauling Drive
Call +263 242 850 132 / 233 General enquiries
WhatsApp +263 774 674 333 Customer enquiries and assistance
Email callcentre@zinwa.co.zw
Follow ZINWA
Copyright © 2026 ZINWA. All Rights Reserved
Privacy Policy Contact Us

Services

  • Tariff Guide
  • Payment Options
  • Bulk Water Register 2025
  • Privacy Policy

Useful Links

  • MOA
  • ARDA
  • Cottco
  • ZFU
  • GMB
  • TIMB
  • AMA

Contact Info

  • Location

    Block 4 East, Celestial Park Borrowdale

  • WhatsApp Numbers

    +263 774 674 333
    +263 774 674 277

  • Email

    callcentre@zinwa.co.zw

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Copyright © 2025 ZINWA. All Rights Reserved