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Service Fees & Charges - Water Services Department

OTHER FEES AND CHARGES

Comprehensive Pricing for Water and Sewer Services

CLEAR WATER SECURITY DEPOSIT

Category Amount
Domestic USD 10
Business USD 30
Institutions/ Schools/ Churches USD 100
Local Government Bulk (Intermediate) USD 200
Local Government (Offices) USD 100
Government Bulk USD 500
Parastatals USD 500
Industrial USD 500
Mines USD 1000

RECONNECTION FEES

Category Amount
Domestic USD 10
Business USD 15
Institutions/ Schools/ Churches USD 50
Local Intermediate USD 50
Local Government (Offices) USD 50
Government Bulk USD 50
Parastatals USD 50
Industry USD 50
Mines USD 100

SEWER CONNECTION

Category Amount
Domestic USD 30
Institutions/ Schools/ Churches USD 50
Industrial USD 100
Private Sewer Blockage USD 20
Industrial Commercial USD 50
Illegal Connection USD 500

RAW WATER RECONNECTION FEE

All Categories USD 50

SEWER CHARGES PER MONTH

Category Amount
Domestic USD 5
Industrial USD 10

WATER QUALITY PROFESSIONAL FEES

Service Amount
Bacteriological water analysis (10-kilometer radius) USD 25
Beyond 20-kilometer radius AA rates apply -
Chemical Analysis Fee (20-kilometre radius) USD 55
Public Consultation Fee/ EIA USD 250

DATA SERVICES

Service Amount
State of major dams per issue USD 2
Daily Runoff data per year USD 5
Monthly Runoff data per year USD 4
Dam storage levels/capacities per year USD 4
Area Capacity Tables per dam USD 4
Mean annual runoff and CV per year USD 2
Yield Analysis of dams with catchment area of less than 1000km² USD 20
Yield Analysis of dams with catchment area if more than 1000 km² USD 25
Hydrological map per year USD 10

NB: All charges are payable in the currency of the consumer's choice and at applicable rates.

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Services

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Useful Links

  • MOA
  • ARDA
  • Cottco
  • ZFU
  • GMB
  • TIMB
  • AMA

Contact Info

Block 4 East Celestial Park
Borrowdale

+263 774 674 333
+263 774 674 277

callcentre@zinwa.co.zw

Copyright © 2026 ZINWA. All Rights Reserved Privacy Policy Contact Us

Services

  • Tariff Guide
  • Payment Options
  • Bulk Water Register 2025
  • Privacy Policy

Useful Links

  • MOA
  • ARDA
  • Cottco
  • ZFU
  • GMB
  • TIMB
  • AMA

Contact Info

  • Location

    Block 4 East, Celestial Park Borrowdale

  • WhatsApp Numbers

    +263 774 674 333
    +263 774 674 277

  • Email

    callcentre@zinwa.co.zw

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Copyright © 2025 ZINWA. All Rights Reserved