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Strategic Plan 2026-2030

Strategic Plan

Period 2026-2030
Download Strategic Plan PDF

Table of Contents

SECTION A: Agency Profile

  • Opening Remarks
  • Mission & Vision
  • Core Values
  • Environmental Scan
  • Programmes & Outcomes
  • Stakeholder Analysis

SECTION B: Performance Framework

  • Performance Framework
  • Key Performance Targets
  • Budget Overview
  • Resources & Projects

Strategic Focus Areas

  • Water Resources Management
  • Infrastructure Development
  • Governance & Administration
  • Digital Transformation
  • Human Resources

Opening Remarks

From the Chairperson

Our presence here underscores the seriousness with which the Board regards this process. This workshop is not a routine five-year ritual; it is a moment for deep self-reflection, honest assessment, and bold long-term planning.

Alignment with National Priorities

  • National Development Strategy 2 (NDS2)
  • Agriculture Food Systems and Rural Transformation Strategy (AFSRTS) 2026-2030
  • Target: 496,000 hectares under irrigation by 2030
  • 100% access to water, sanitation and hygiene (WASH) services by 2030

Strategic Imperatives

  • Financial sustainability and debt recovery (USD 65 million debtors' book)
  • Digital transformation and ICT modernization
  • Human resources development and organizational culture
  • Dam construction project acceleration (12 ongoing projects)

From the Chief Executive Officer

"The outcome of this gathering will certainly have very profound consequences on the future of the Authority and its ability to deliver the expectations of the Government and the general populace of Zimbabwe."

USD 65M+
Debtors Book
12
Ongoing Dam Projects
496K ha
Irrigation Target 2030
100%
WASH Coverage Target

Our Vision & Mission

ZINWA Vision

"Universal, safe and affordable water security by 2030"

ZINWA Mission

"To sustainably provide quality water through strategic infrastructure development and management to facilitate socio-economic transformation."

Ministry Alignment

Ministry of Lands Agriculture Fisheries Water and Rural Development

Vision: A prosperous, inclusive, diverse, sustainable and competitive agriculture sector by 2030

Mission: To facilitate the growth of a modern, sustainable and viable climate smart agriculture sector

Our Core Values

Our values are summarized using the acronym PITRIC

Professionalism

Consistently achieving high standards in execution of duties

Integrity

Principled and transparent service provision, combating corruption

Teamwork

Working together to achieve goals, removing silo mentality

Reliability

Dependably delivering services that meet client needs

Innovation

Improving business processes through technology solutions

Commitment

Dedication to effectively provide water resources services

Environmental Scan (SWOT Analysis)

Strengths

  • Political alignment on water priorities
  • Abundance of raw water stocks
  • Monopoly on raw water management
  • Committed and skilled workforce
  • Decentralized structure in line with devolution

Weaknesses

  • Aging infrastructure requiring expensive repairs
  • Liquidity challenges
  • Limited government funding
  • Limited integration of internal technologies
  • Inadequate ICT infrastructure

Opportunities

  • Increase in water demand
  • Public-private partnerships
  • International cooperation and funding
  • Digital transformation opportunities
  • Alignment with SDG 6 and national priorities

Threats

  • Climate change vulnerability
  • Limited financial resources
  • Vandalism and theft of infrastructure
  • Political influence on tariff setting
  • High cost of doing business

Programmes & Outcomes

Programme 1: Governance and Administration

Programme Outcome: Enhanced corporate governance and improved viability of ZINWA

Key Focus Areas:

ICT Modernization

Upgrade of ICT infrastructure and digital systems

Service Culture

Strengthening customer-centric service delivery

Revenue Diversification

Expanding commercial ventures and revenue streams

HR Development

Staff motivation and capacity building

Programme 2: Integrated Water Resources Management

Programme Outcome: Improved access to water

Strategic Objectives:

Water Loss Reduction

Improve water loss management systems

Infrastructure Development

Complete ongoing dam construction projects

Irrigation Expansion

Establish and expand irrigation schemes

Rural Water Access

Accelerate borehole drilling and water reticulation

Performance Framework

Key Performance Indicators

Outcome KPI 2025 Baseline 2030 Target
Improved Governance Client Satisfaction Index 65% 72%
Improved Viability Core Business Revenue USD 83.7M USD 96.4M
Improved Access to Water Area under irrigation 780 Ha 1,500 Ha
Improved Access to Water New households with clean water 7,194 10,000
Improved Access to Water Horticultural schemes 778 2,100

5-Year Roadmap

2026
  • Upgrade ICT infrastructure
  • Introduce self-service portals
  • Accelerate dam construction projects
  • Implement water loss reduction systems
2027
  • Complete Gwayi-Shangani Dam (100%)
  • Complete Kunzvi Dam (100%)
  • Expand commercial ventures
  • Strengthen service culture
2028
  • Complete Vungu Dam (100%)
  • Complete Ziminya Dam (100%)
  • Expand irrigation schemes
  • Digital transformation milestones
2029
  • Complete remaining dam projects
  • Achieve revenue targets
  • Expand water reticulation networks
  • HR capacity building programs
2030
  • Achieve 100% WASH coverage target
  • 496,000 hectares under irrigation
  • Sustainable financial model
  • Modern, efficient water authority

Budget Overview

Programme 1

Governance & Administration

USD 2.27B

5-Year Total Budget

Programme 2

Water Infrastructure Development

USD 3.00B

5-Year Total Budget

Total MDA Budget

2026-2030 Strategic Period

USD 5.26B

5-Year Total Budget

Budget Allocation by Year

Year Programme 1 Programme 2 Total Budget
2026 USD 1.43B USD 1.90B USD 3.33B
2027 USD 1.61B USD 2.13B USD 3.74B
2028 USD 1.80B USD 2.38B USD 4.19B
2029 USD 2.02B USD 2.67B USD 4.69B
2030 USD 2.27B USD 3.00B USD 5.26B

Resources & Key Projects

Human Resources

20
Top Management
179
Middle Management
440
Supervisory Management
1,878
Operational Staff
2,517
Total Personnel

Key Infrastructure Projects

Project 2025 Status 2027 Target Completion
Gwayi-Shangani Dam 74% 100% 2027
Kunzvi Dam 70% 100% 2027
Vungu Dam 45.5% 80% 2028
Ziminya Dam 32% 70% 2028
Semwa Dam 46% 70% 2030
Dande Dam 20% 70% 2028

Download Complete Strategic Plan

Get the full detailed strategic plan document with comprehensive analysis, complete data tables, and detailed implementation plans for the 2026-2030 period.

Download Full PDF Document

PDF Format

Services

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Useful Links

  • MOA
  • ARDA
  • Cottco
  • ZFU
  • GMB
  • TIMB
  • AMA

Contact Info

Block 4 East Celestial Park
Borrowdale

+263 774 674 333
+263 774 674 277

callcentre@zinwa.co.zw

Copyright © 2025 ZINWA. All Rights Reserved Privacy Policy Contact Us

Services

  • Tariff Guide
  • Payment Options
  • Bulk Water Register 2025
  • Privacy Policy

Useful Links

  • MOA
  • ARDA
  • Cottco
  • ZFU
  • GMB
  • TIMB
  • AMA

Contact Info

  • Location

    Block 4 East, Celestial Park Borrowdale

  • WhatsApp Numbers

    +263 774 674 333
    +263 774 674 277

  • Email

    callcentre@zinwa.co.zw

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